Welfare around the clock

Maximum Classroom Size

17 students - we aim for an average of 15 students per class

Our teachers are TEFL-trained and receive specialised professional development designed towards young learners and short-term summer courses.

The welfare, safety, happiness and care of our students is at the core of our philosophy at Language in Action.

Every centre has a nominated Welfare Officer who has overall responsibility for the well-being of our students, but, in addition, all our staff are charged with a duty of care. We encourage them to be approachable, understanding and aware.

From a medical emergency to a scary spider that needs removing from a bathroom, one of our staff will be available.

We are aware that for some of our students, this will be a new and unfamiliar experience, so advice, comfort and support are available to any students who are; experiencing homesickness, culture shock, or just in need of a friendly ear.

All our residential accommodation is supervised by trained staff who are available 24 hours a day in case of emergency. On arrival, students are issued with an emergency contact card with all contact details and our 24-hour emergency number.

Our carefully scheduled programmes mean that we know where all our students are at all times. At LIA we believe all students, whatever their age, gender, disability, ethnicity, religious beliefs and/or sexual identity, have the right to respect, freedom from discrimination, and protection from abuse.